Refund policy
14-DAY HASSLE-FREE EXCHANGES AND RETURNS
If it doesn’t fit right—or feel right—we’ll make it right.
You have 14 days from delivery to request a return, a size exchange, or to address any product issues upon receipt.
Please use the following link to initiate a return or size exchange:
https://7fa3ec-3b.myshopify.com/apps/return_prime
IMPORTANT: The item must have original packaging and hang tags attached to qualify for a return. Such items are eligible for a full refund or size exchange.
JEWELRY WARRANTY
Jewelry items are covered by the 30-DAY JEWELRY WARRANTY. These items are protected against breakage or manufacturing defects 30 days from the date of delivery. If your item breaks within this period due to a manufacturing defect, contact us with picture proof and we’ll work with you to provide a replacement.
This warranty is designed to cover jewelry affected by manufacturing defects or damage that occurs during transit. Each warranty may only be used ONCE PER ITEM and is intended to ensure you receive your order as it was meant to arrive.